Head-to-head: Apple iPad vs. Microsoft Surface Go for Business

Tablets have gotten more powerful over the years, but even top-tier 2-in-1s like Microsoft’s Surface Pro and Apple’s iPad Pro are still a step away from replacing laptops for many business users. They do provide a very attractive alternative to lugging around a notebook on business trips, but these flagship tablets start at anywhere from $650 to $900 and can easily climb to $1,500 or more after you configure them and add in the cost of a keyboard case and stylus. That kind of expense is hard to justify for a device that’s secondary to the laptop a business worker needs for everyday use.

That’s where smaller second-tier tablets can come in. Apple’s 9.7-inch iPad and Microsoft’s new Surface Go for Business carry significantly lower price tags than the iPad Pro and the Surface Pro, yet they’re still powerful, well-built and ready for business. Can they replace a laptop entirely? Not for most people, but neither can their more expensive siblings. And for short trips, they do provide a lighter alternative that lets workers get the job done without overly burdening them with gear.

After checking them out on short day trips, I took the sixth-generation iPad and the Surface Go for Business on a business trip to Europe. To see how they compare, I used them for everything from writing documents and running spreadsheets to emailing and showing presentations.

To make these tablets road-ready, I equipped each one with a stylus and a keyboard case to make typing easier than using the on-screen keypad. With the Surface Go, I used Microsoft’s $100 Pen stylus and the $130 snap-on Surface Go Signature Type Cover. With the iPad, I used Apple’s original Pencil stylus ($99), but for this iPad model, the company doesn’t make a cover that’s equipped with a keyboard. So, I used Logitech’s $100 Slim Folio iPad Keyboard Case, which you can get through Apple’s online store and at other outlets.

While the Surface Go for Business starts at $449, my test machine came in at around $830 with its accessories. The iPad starts at $329, but the model I tested added up to around $760 with accessories. That’s still hundreds of dollars cheaper than the top-flight tablets from Apple and Microsoft with their accessories.

Both tablets weigh about a pound on their own and roughly 2 pounds with the case, stylus and AC adapter included — about half what most corporate laptops weigh in at. I found that they both hit the Goldilocks sweet spot for business travel: Not too heavy, not too underpowered, and not too expensive.

Read on to see which one came out on top in my tests.

Apple iPad 9.7-in.

The sixth-gen iPad takes on the business world with support for Apple’s Pencil stylus, along with excellent performance and battery life. As with previous generations, there’s a model that connects via Wi-Fi only as well as a mobile data option so you’re never out of touch with your data.

I reviewed the Wi-Fi + Cellular model with 128GB of storage, which sells for $559. Less expensive options include a Wi-Fi + Cellular model with 32GB storage for $459, a 128GB Wi-Fi only model for $429, and a 32GB Wi-Fi only model for $329.

With a 9.7-in. display, the iPad’s screen is slightly smaller than the 10-in. display on the Surface Go for Business. It makes up for that with 2048 x 1536 resolution and 264 pixels per inch. Both tablets showed excellent high-resolution images and 4K video, but the iPad’s display showed more detail and had a richer appearance with more saturated colors.

It was also noticeably brighter, delivering 412 candelas per square meter of light — 20% brighter than the Surface Go. It was good for everyday business uses with the screen set to about two-thirds of full brightness.

Apple

The iPad weighs in at 1.05 lb. and measures 9.4 x 6.7 x 0.3 in., slightly smaller and lighter than the Surface Go.  In addition to a rear-facing 8-megapixel camera and a forward-facing 1.2mp camera for selfies, the iPad has a power key, Home button and volume-up and -down buttons. Unlike Apple’s newer devices, the iPad 9.7-in. still has a headphone jack for audio.

Its single Lightning port doesn’t stack up to the combination of power and USB-C ports on the Go for Business. Thankfully, Apple’s $49 Lightning Digital AV Adapter has an HDMI port as well as a place to plug in a Lightning cable so the iPad can charge and project at the same time.

Speaking of accessories, Apple sells a $39 iPad Smart Cover that protects the iPad’s screen and folds into a stand, but it lacks a keyboard, which is a must-have for business travelers. However, you can buy a variety of third-party keyboard covers that fit the iPad, such as Logitech’s $100 Slim Folio iPad Keyboard Case. The case covers the entire iPad and provides more protection against damage than Microsoft’s Signature Type Cover for the Surface Go.

Logitech

The Slim Folio’s 17mm keys can wake up the iPad, and it includes a loop to put the Pencil in when it’s not being used, correcting a rare Apple design misstep. On the downside, there’s no trackpad or backlighting for the keys. The Slim Folio holds the screen at either a 15- or 60-degree angle, in contrast to the Microsoft case’s fully adjustable stand.  

Together, the iPad, Slim Folio case and AC adapter weigh 2.2 lb., slightly heavier than the 1.9-lb. Surface Go for Business with its travel gear. The iPad fit comfortably on economy-class tray tables during my sojourn, and it was compact, with the keyboard extending 4.5 in. from the screen, 2 in. less than with the Go for Business.

Unlike the Microsoft case, which physically connects to the Go for Business tablet, the Slim Folio case stays separate and uses Bluetooth to connect. The keyboard is powered by a pair of coin batteries and warns you when they need changing, something that didn’t occur over my two months of daily use.

Another key tablet accessory for business use is a stylus. The iPad 9.7-in. works with Apple’s first-gen Pencil, not the newer model. At $99, it has 4,096 levels of sensitivity and feels good for everything from sketching a product diagram to creating a flow chart to highlighting aspects of a competitor’s web site. It’s slightly bigger than Microsoft’s Pen stylus and is powered by a rechargeable 0.339-watt-hour battery. The iPad has a Widget that shows the Pencil’s and Slim Folio’s battery levels; swipe all the way left to see them.

IDG

I needed to charge the Pencil twice during my trip. To do this, I plugged its Lightning connector directly into the iPad’s Lightning port for a minute or used the included (but easy to lose) converter with the device’s AC adapter.

There is an alternative: Logitech’s $70 Crayon is a little shorter than Apple’s Pencil, has a rectangular profile and works just as well. The difference is that it has a female power port so it can be charged directly with the iPad’s AC adapter and Lightning cable.

Neither the Crayon nor the Pencil can match a handy feature of the Microsoft Pen, which lets you press a button for opening an app. On the other hand, if you tap on the Lock Screen with the Pencil’s tip, the iPad’s Notes app starts and is ready for handwriting, scribbles and drawings.

The iPad is fast and responds quickly to inputs. Inside, it’s powered by a 2.3GHz Apple A10 quad-core processor and 2GB of RAM. The iPad scored 3,567 on the Geekbench 4 CPU single-core test and 6,064 on the multi-core test, blowing away the Go for Business by 41% and 38%, respectively. It was just short of the 3,654 and 6,973 results that my trusty HP EliteBook Folio G1 laptop scored on the same tests.

Even with all that raw power at its disposal, the iPad’s 32.4-watt-hour battery ran for 11 hours of YouTube video playback, nearly enough for a New-York-to-Anchorage flight. By contrast, the Surface Go’s smaller battery would likely run out of juice somewhere over Vancouver.

The LTE mobile data card in the iPad I tested let me safely and securely get online from anyplace there’s a cell tower. Using the AT&T LTE network in the New York metro area, it averaged 32.2Mbps of throughput, compared to the Surface Go for Business’s 44.9Mbps. On the other hand, the iPad was quicker to respond, with a latency of 24.6 milliseconds versus the Go’s 31.8ms.

Behind the scenes, the Apple SIM let me get connected in any of 180 countries. For $15 a day in Europe, GigSky connected me and included 500MB of data.

The iPad’s Home button has Apple’s Touch ID fingerprint scanner that can unlock the system, approve new software, and complete purchases of videos or ebooks without the user having to type a password. On the downside, it lacks something the Go for Business has: a Trusted Platform Module (TPM), which can ease remote authentication on a corporate network. The iPad does, however, have a secure boot procedure that blocks startup if the system fails a security check.  

Day in and day out, the iPad was an excellent travel companion, with software for everything I needed. The screen was responsive and the apps well designed. The free versions of Word, Excel and PowerPoint helped me get through my work without having to convert documents to a different format. I easily saved my files to my company’s OneDrive account, but I could have used Apple’s iCloud instead.

On the downside, the iOS 12 software is limited to showing two apps at once in a split-screen format. If you swipe horizontally, you can swap one of the two for a third app, but it won’t let you squeeze more than two apps into the display.

If you’re looking for a system that is as powerful as it is long lasting, look no further than the iPad. It may seem like it’s aimed at entertainment, but it’s ready for business.

Microsoft Surface Go for Business

This summer Microsoft introduced the Surface Go tablet, the smallest in its Surface lineup. Don’t be fooled by the $399 entry-level Go model: It uses Windows 10S and can only get apps from the Microsoft Store. Business users should look to the Surface Go for Business. Starting at $449, it includes Windows 10 Pro and can use any source for new apps, a big differentiator for companies using home-grown software. Still, the Go for Business feels like a work in progress with its mediocre performance and short battery life.

All the Surface Go for Business models are powered by a 1.6GHz dual-core Pentium 4415Y processor and Intel’s HD Graphics 615 video accelerator. Because the models with LTE connectivity were not yet available when I traveled to Europe, on my trip I tested the $599 Wi-Fi only model with 8GB of RAM and 128GB of storage space. There’s also a Wi-Fi only model with 4GB of RAM and 64GB of storage for $449.

After I returned from my trip, Microsoft began offering a Wi-Fi + LTE model with 8GB of RAM and 128GB of storage space for $729 (which I tested at that point) and a Wi-Fi + LTE model with 8GB of RAM and 256GB of storage space for $829.

Regardless of which one you get, the Go for Business has a 10-in. display that shows 1800 x 1200 resolution. Its 217 pixels-per-inch density is 20% lower than that of the iPad’s 9.7-in. screen. The Go’s display rendered high-resolution images and 4K video without a problem, although it lacked some of the extreme detail the iPad was capable of and its colors weren’t as rich and saturated.

It was also significantly less bright, achieving a brightness score of 328 candelas per square meter compared to the iPad’s 412 cd/m², a 25% deficit. On the road, it was good for everyday use set at two-thirds of full brightness.

Microsoft

The Go’s design is thoughtful, innovative and places an emphasis on everyday use, including its pull-out kickstand that props the screen at any angle between 10 and 70 degrees. At 1.13 lbs. without accessories, the Go for Business is a little heavier than the iPad, and at 9.8 x 6.9 x 0.3 in., it’s wider and longer by fractions of an inch. With its AC adapter, keyboard case, and pen (more on those in a moment) the Go hits the road at 2.0 lb., several ounces lighter than the iPad-Slim Folio case combo.

An essential accessory is the $130 Surface Go Signature Type Cover. It’s covered in Alcantara fabric, which makes using and carrying it a sensual experience far superior to the plastics and rough fabrics used by others. The cover connects with the tablet via eight pins, so the keyboard doesn’t need its own power or battery. It has 17mm keys, a 4.5-in. touchpad, and is backlit with three brightness settings – perfect for late-night work.

Microsoft

The Type Cover worked well on economy-class tray tables, but with the keyboard extending 6.5 in., it took up more table space than the Slim Folio keyboard cover I used with the iPad. On the other hand, the Surface Go’s kickstand allowed me to adjust the screen to any angle when I encountered screen glare.  

The Surface Pen adds $100. It’s smaller than Apple’s Pencil and magnetically sticks to the side of the tablet, making it harder to drop or lose. There are two buttons on the Pen: one on the side to right-click and one on top to open a favorite app. It takes about a minute to program any app to open when you press the button.

Microsoft’s Pen runs on two AAAA batteries that should be good for a year of use, according to Microsoft. The system has an app for showing the battery’s level, but this size battery can be frustratingly hard to find in an airport or even a well-stocked hardware store.

IDG

The Go has power and volume-up and -down buttons as well as a headphone jack. Because it has a dedicated power port and a USB-C connection, the Go allowed me to connect to a projector via an HDMI adapter while remaining plugged in.

The Go for Business has a rear camera that matches the resolution of the iPad’s cam. On the other hand, the Go’s front-facing camera can create 5-mepapixel images, four times the detail of the iPad’s 1.2mp camera.

It has also something the iPad lacks: a micro-SD card slot that can quickly and cheaply expand the Go’s storage potential. It works with up to 256GB cards, effectively tripling its storage capacity.

While the Go sets the standard for security among tablets by including a Trusted Protection Module (TPM) for authenticating with corporate servers, it lacks a fingerprint scanner; there’s one on Type Cover keyboards for other Surface devices but not the smaller Go model. The Go for Business does, however, support login via Windows Hello face authentication.

Over my two months using the Go every day, it did everything I asked of it without delay and didn’t lock up. However, it took a backseat to the iPad in GeekBench 4 testing. The Go’s single and multiprocessing scores of 2,103 and 3,723 were well behind those of the iPad and an HP EliteBook Folio G1 PC in both categories.

The Go is at a significant disadvantage when it comes to battery power because of its smaller 26.1 watt-hour battery pack. In my tests, that translated into 8 hours and 5 minutes of YouTube video streaming, nearly three hours short of the iPad’s 11 hours of battery life.

After I returned from abroad, models of the Surface Go for Business that include mobile LTE data cards became available, so I was able to test one in my office and on various local trips. I used it in the office during an Internet failure, in coffee shops and on the train. Its performance on AT&T’s network was a mixed bag, however, with the Go for Business receiving an average of 44.9Mbps of data, compared to the iPad’s 32.2Mbps, but at the cost of higher latency — 31.9 milliseconds compared to the iPad’s 24.6ms.

The Windows 10 Pro software on the Go for Business will seem more familiar than the iPad’s iOS 12, because it is the same setup as on millions of corporate desktops worldwide. It not only lets you open several windows and move data between them, but it can use the same software as at the office for nearly seamless remote operations.

Like the iPad, the Go can download free copies of the Microsoft productivity apps: Word, Excel, PowerPoint and Outlook. They are easily linked to an Office 365 account as well as Microsoft’s OneDrive online data storage system.

I love the magnetic stylus holder, fabric-covered keyboard case and fold-out screen stand, but the Surface Go disappoints in several key areas for business travelers, including its short battery life and slower performance. I’d wait for version 2.

Choosing a tablet for business travel

Before, during and after my European trip, I used these tablets as if they were full laptops, and to my surprise, they pulled it off. Sure, the screens were a little skimpy and the port selection was wanting, but both tablets kept up with my frantic schedule and workstyle. I got as much done as if I had brought my 4-lb. laptop with me.

Either the Surface Go for Business or the iPad will satisfy all but the most power-hungry users, but each has its pros and cons. I love the Go’s unique pull-out kickstand, magnetic stylus holder and its keyboard cover, but it seems more like a work in progress that needs another version before it hits all the hot buttons. More than anything, it needs longer battery life.

If your company is an exclusive Microsoft shop, the Surface Go for Business will fit right into your workflow without a hiccup. If not, you might want to shop around.

Today’s iPads are not only powerful computers that have excellent software but run longer on battery power and have fingerprint scanners built in. Sure, you’ll mourn the absence of a place to put the Pencil stylus and miss the ability to have lots of windows open at once. It’s worth it for the better performance you get and the extra hours you can stay away from an AC outlet.

What’s more, the iPad costs less than a comparably equipped Surface Go for Business. The 128GB, Wi-Fi only Go for Business that I took on my trip cost $600 alone or $830 with its stylus and keyboard case. For a model with 128GB of storage plus LTE connectivity, the Go for Business costs $729, which becomes a hefty $960 when you add the stylus and keyboard case. The 128GB Wi-Fi + LTE iPad, on the other hand, costs $560 on its own or $760 with stylus and keyboard case. That’s a lot more affordable for a company looking to outfit numerous business travelers. (And if you or your employees don’t need much storage space, you could even opt for the 32GB Wi-Fi + LTE iPad, which costs $460 on its own or $660 with stylus and keyboard case.)

In my opinion, the iPad has come of age for the enterprise. It will likely require a philosophical shift internally to purchase them in large numbers, but the iPad offers a lot for companies today looking to slim down without sacrificing power and productivity — and without breaking the bank.

Comparison table: iPad vs. Surface Go for Business

How I tested

To see how Apple’s iPad 9.7-in. and Microsoft’s Surface Go for Business compare for business travel, I used them at my office and on the road for two months. I tested the 128GB iPad model with Wi-Fi and LTE, and, initially, the 128GB Surface Go for Business model with Wi-Fi only; later, I used an LTE equipped model. I subjected each to the harsh reality of business travel with short local excursions and then an international trip.

I used each one every day for a variety of business tasks: writing, working with spreadsheets, creating presentations, emailing, conducting online research, looking over .pdf files, reading ebook manuals, and filling out online forms. At the end of the workday, I watched online videos and movies.

After measuring each tablet, I weighed each on its own and then with its stylus, AC adapter and keyboard case. (For the iPad, I used a Logitech Slim Folio iPad Keyboard Case.) With a protractor I measured the screen angles for each tablet and keyboard case, where zero degrees was the flat surface the device was sitting on.

I examined every major aspect of the devices, from their ports and displays to their controls and optional styluses: Apple’s Pencil and Logitech’s Crayon for the iPad and Microsoft’s Surface Pen for the Surface Go for Business. I navigated and used each tablet for several thousand clicks, followed by drawing maps, sketching some geometric figures, and creating flow charts to discover how responsive and reliable the touch system is.

Then, I compared each tablet with its keyboard case open to a mock-up of the typical airplane seat-back table tray to see how well they fit; later on my trip I used each on four different economy tray tables.

In the office, I connected to my company’s Wi-Fi network, and while on the road each was connected to my phone’s mobile hotspot and a public Wi-Fi network. For the iPad, I also used a T-Mobile SIM card in the U.S. to connect with the company’s LTE network. While traveling, I used Apple SIM program’s connection to GigSky some days.

After I returned from my trip, the Surface Go for Business models with LTE became available, so I used one in a variety of locations in the metropolitan New York area and used Ookla’s Speedtest online speedometer to see what throughput was available for the iPad and the Go for Business. Using the AT&T LTE network, I measured each tablet’s bandwidth in three locations and averaged the results.

I tested the performance of each system using the Geekbench 4.0 CPU benchmark, which ran memory operations, facial recognition, encryption and SQL database work — vital behind-the-scenes tasks. Both tablets have dual-core processors, and the CPU test shows results for single- and multi-core tests.

To see how the screens of these tablets compare, I measured their brightness with a Minolta LM-1 light meter in a darkened room with a white image on the screen. I converted the results to candelas per square meter (also known as Nits). After that I looked at several images and videos to note each display’s ability to render color, show details and display smooth video. Finally, I zoomed in on high-resolution images and looked for details, artifacts and pixilation.

To gauge how long each can run on its battery, I fully charged each system and set the screen brightness to about two-thirds of full brightness. Then, I started streaming HD videos via YouTube to the tablet and I started a stopwatch. The timing stopped when the system ran out of battery power.